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Scam or bank? How to tell before it is too late

On Behalf of | Feb 6, 2025 | Consumer Protection

In today’s digital age, banking scams have become increasingly sophisticated, making it hard for people to distinguish them from legitimate bank communication. Knowing the warning signs could save you from devastating losses. Here are the key red flags that should immediately grab your attention.

The urgency trap

When someone claims to be your bank and creates a false sense of emergency, warning bells should ring. Picture receiving a text message stating your account will be suspended in the next hour unless you “verify” your identity. This is a classic pressure tactic. Legitimate banks give reasonable timeframes for important actions, understanding that their customers need time to verify and respond.

Unexpected contact

Has your “bank” contacted you out of the blue through email, text or phone? Be skeptical. Legitimate banks rarely initiate contact asking for sensitive information. If someone claims to be from your bank, hang up and call the official number on your card statement instead.

Suspicious payment requests

Requests for wire transfers, gift cards or cryptocurrency should raise concerns. These payment methods are scammers’ favorites because they are difficult to trace and nearly impossible to recover once sent. Remember, no legitimate bank will ever ask you to make payments through such unconventional methods.

Poor grammar and spelling

While not all legitimate emails are perfect, multiple spelling errors and awkward phrasing in supposed bank communications often indicate a scam. Major financial institutions have professional communication standards. Poor quality communication is often your first clue that something is not right.

Too good to be true

Unexpected lottery winnings, inheritance from unknown relatives or surprisingly high interest rates on investments are classic baiting techniques. Remember the age-old wisdom: if it sounds too good to be true, it probably is.

Requests for personal information

Your bank already has your account details and personal information. If someone asks you to verify or provide sensitive data like your PIN, full Social Security number or online banking passwords, that is a major red flag.

What should you do?

If you spot these warning signs, stop all communication immediately. Contact your bank through official channels and report the incident to the FBI’s Internet Crime Complaint Center (IC3). While many feel embarrassed about falling for scams, remember that these fraudsters are highly skilled at manipulation. If you have been targeted or fallen victim to a banking scam, protecting your rights and recovering your losses might require professional legal guidance. Your financial security matters and help is available when you need it.

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